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14px;display:flex;align-items:center;justify-content:space-between}.flow-step{display:flex;flex-direction:column;gap:9px;align-items:center;color:#80958c;font-size:9px}.flow-step svg{width:19px;height:19px}.flow-step span:first-child{width:36px;height:36px;display:grid;place-items:center;background:#fff;border:1px solid #dfebe5;border-radius:10px}.flow-arrow{color:#b5c9c1;margin-top:-17px}.flow-caption{font-size:10px;color:#8e9f96;line-height:1.9;margin:0}.tip-line{padding:12px 16px;background:#fff;border:1px dashed #e2e7e6;border-radius:8px;font-size:10px;color:#8c9a96;line-height:1.8}.loading,.empty{padding:80px 20px;display:flex;flex-direction:column;align-items:center;text-align:center;color:#8f9a9e;gap:15px;font-size:12px}.empty strong{color:#627776;font-weight:500;font-size:14px}.empty svg{width:32px;height:32px;color:#9ebdb2}.spinner{display:inline-block;width:16px;height:16px;border:2px solid #d4e8e2;border-top-color:var(--brand);border-radius:50%;animation:spin .8s linear 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h3{display:flex;align-items:center;gap:8px}.section-head svg{width:15px;height:15px;color:#6d9f8b}.entity-placeholder{padding:15px;background:#fbf8f0;border:1px solid #f0e7d3;border-radius:8px;color:#977f4d;font-size:11px;line-height:1.9}.entity-title{font-size:14px;line-height:1.6;font-weight:550}.entity-meta{display:flex;gap:14px;color:#8fa198;font-size:10px;margin-top:9px;flex-wrap:wrap}.entity-candidate{border:1px solid #e9eeeb;border-radius:8px;padding:13px;margin-top:10px}.candidate-top{display:flex;gap:8px;justify-content:space-between;font-size:11px;font-weight:550;line-height:1.7}.candidate-info{font-size:9px;color:#98a69f;margin-top:8px;line-height:1.9}.candidate-source{font-size:9px;margin-top:7px;display:block;color:#819b8f}.score-row{padding:12px 0;border-bottom:1px solid #edf2ee}.score-row:last-child{border-bottom:0}.score-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:9px;font-size:11px}.score-name{color:#617d6b}.score-val{font-size:11px;font-weight:550;color:#3f735c}.score-val small{font-size:9px;color:#a9b3ab;font-weight:400}.score-track{height:4px;background:#edf2ee;border-radius:5px;overflow:hidden}.score-fill{height:100%;background:#77ab8e;border-radius:5px}.score-bottom{display:flex;justify-content:space-between;gap:6px;font-size:9px;color:#94a497;margin-top:8px;line-height:1.7}.evidence-link{font-size:9px;color:#4d957b;padding:1px 3px}.evidence-links{white-space:nowrap}.fact-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px 20px}.fact .name{font-size:9px;color:#9ba9a1;margin-bottom:7px}.fact .content{font-size:11px;color:#587060;line-height:1.7;overflow-wrap:anywhere}.fact.full{grid-column:1/-1}.unknown{color:#b0b9b2}.notice{padding:15px 18px;font-size:11px;line-height:1.9;border-radius:8px;background:#f8f4e9;color:#a28955;border:1px solid #eee3c9}.notice.error{background:#fbefec;border-color:#f2ddd7;color:#b2786b}.notice.info{background:#eef6f1;border-color:#dcebe1;color:#6e9480}.reason-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.reason-chip{font-size:9px;color:#aa8b53;padding:5px 8px;border:1px solid #eee1c3;background:#fdf9ef;border-radius:5px}.next-action{color:#628273;font-size:11px;line-height:1.95;margin:0}.review-form .field{margin-bottom:15px}.review-form .field-grid{row-gap:15px}.review-form .field-grid .field{margin:0}.review-form .section-divider{border:0;border-top:1px solid var(--line);margin:21px 0}.review-buttons{display:flex;gap:7px;flex-wrap:wrap}.review-buttons .btn{padding:9px 12px}.form-error{font-size:11px;color:#b05e51;background:#fff1ed;border-radius:6px;padding:11px;line-height:1.8;margin-bottom:14px}.signal-edit-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.audit-event{border-left:2px solid #dcece2;padding:0 0 24px 18px;margin-left:5px;position:relative}.audit-event:before{content:'';position:absolute;left:-5px;top:2px;width:8px;height:8px;background:#90b49e;border:2px solid white;border-radius:50%}.audit-title{font-size:12px;color:#587866}.audit-meta{font-size:9px;color:#9baba0;margin:7px 0}.audit-reason{font-size:11px;line-height:1.8;color:#7f9686}.audit-diff{font-size:10px;padding:8px;background:#f5f9f6;margin-top:8px;border-radius:5px;line-height:1.8}.json-block{background:#f7faf8;border:1px solid #e8efea;border-radius:8px;padding:16px;font:10px/1.9 ui-monospace,SFMono-Regular,Consolas,monospace;color:#627d6b;white-space:pre-wrap;overflow-wrap:anywhere;max-height:660px;overflow:auto;margin:0}.metrics-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:20px}.bar-row{display:flex;align-items:center;gap:15px;margin:25px 0;font-size:11px}.bar-label{width:65px;color:#7c9283}.bar-track{height:10px;background:#f0f4f1;border-radius:4px;flex:1;overflow:hidden}.bar-fill{height:100%;background:#7fae91;border-radius:4px}.bar-count{width:25px;text-align:right;color:#6a8875}.metric-pairs{display:grid;grid-template-columns:1fr 1fr;gap:24px}.metric-pair .name{font-size:10px;color:#99a99e}.metric-pair strong{font-size:22px;font-weight:500;color:#557d65;display:block;margin-top:11px}.knowledge-card{padding:20px 22px;border:1px solid var(--line);border-radius:10px;background:white;margin-bottom:13px}.knowledge-header{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}.knowledge-title{font-size:12px;font-weight:550}.knowledge-desc{font-size:11px;line-height:1.9;color:#8b9f90;margin:7px 0}.knowledge-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:15px;font-size:9px;color:#a3b0a6}.toast{position:fixed;bottom:25px;left:calc(50% + 114px);transform:translateX(-50%);background:#294c40;color:#fff;border-radius:9px;padding:14px 22px;font-size:12px;box-shadow:0 8px 35px #274d4026;z-index:100;max-width:650px;line-height:1.8}.toast.error{background:#8c5046}.toast[hidden]{display:none}dialog{border:1px solid #dfe9e2;border-radius:14px;padding:0;width:min(650px,calc(100vw - 40px));box-shadow:0 15px 90px #14342330;color:var(--ink)}dialog::backdrop{background:#16382b42;backdrop-filter:blur(3px)}.modal-head{padding:23px 26px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.modal-body{padding:24px 26px}.modal-actions{display:flex;justify-content:flex-end;gap:9px;padding:17px 26px;background:#f9fcfa}.modal-actions .btn{min-width:90px}.batch-preview{max-height:300px;overflow:auto;border:1px solid var(--line);border-radius:8px;margin-top:20px}.batch-preview td{font-size:10px;padding:13px}.row-actions{display:flex;gap:9px}.muted{color:var(--muted)}.hint-foot{font-size:9px;color:#a3afa6;text-align:center;margin-top:22px;line-height:1.8}.file-button{font-size:10px;color:#7f9c8b;cursor:pointer;display:flex;align-items:center;gap:5px}.file-button input{display:none}.file-button svg{width:13px;height:13px}.queue-footer{font-size:10px;color:#a0aea4;padding:15px 20px;border-top:1px solid var(--line)}.reasons-list{padding-left:17px;font-size:11px;line-height:1.9;color:#9b885c;margin-bottom:0}.form-inline{display:flex;align-items:center;gap:10px}.form-inline label{font-size:10px;color:#8fa096;white-space:nowrap}.form-inline select{width:auto}.error-page{padding:50px}.caption-chip{font-size:9px;color:#809b8b;border:1px solid #e1eae4;padding:5px 8px;border-radius:5px}.divider-space{height:14px}
@media(min-width:1500px){main{padding:39px 48px}.workspace-grid{grid-template-columns:1.5fr 1fr}.transcript-input{height:395px}}
@media(max-width:1120px){.sidebar{width:190px;padding:24px 12px 0}.shell{margin-left:190px}.brand{font-size:23px}.workspace-label{font-size:10px}.local-pill{display:none}main{padding:27px 24px}.topbar{padding:0 24px}.workspace-grid{grid-template-columns:minmax(350px,1.3fr) minmax(250px,1fr);gap:16px}.detail-layout{grid-template-columns:minmax(260px,.85fr) minmax(340px,1.15fr);gap:15px}.card-body{padding:18px}.stat{padding:16px}.toast{left:calc(50% + 95px)}}
@media(max-width:850px){.sidebar{width:64px;padding:20px 8px}.brand{padding:0 6px 20px}.brand>span:last-child,.workspace-label,.nav-label,.nav-item>span:not(:first-child),.sidebar-note,.sidebar-bottom{display:none}.nav-item{font-size:0;padding:14px;gap:0}.nav-item svg{width:20px;height:20px}.shell{margin-left:64px}.topbar{padding:0 20px}.workspace-grid,.detail-layout,.metrics-grid{grid-template-columns:1fr}.transcript-panel{position:static}.transcript-list{max-height:360px;min-height:150px}.right-stack{grid-template-columns:1fr 1fr}.right-stack>.card{grid-row:span 2}.stats{gap:10px}.stat{padding:14px}.stat-number{font-size:24px}.toast{left:calc(50% + 32px);width:80%}.brand-mark{font-size:29px}h1{font-size:23px}.detail-heading{align-items:flex-start;gap:16px}.heading-actions{flex-wrap:wrap}}
@media(max-width:580px){main{padding:22px 15px}.topbar{height:58px;padding:0 16px}.top-actions .text-button,.breadcrumb{display:none}.top-actions{margin-left:auto}.stats{grid-template-columns:1fr 1fr}.stat-foot{display:none}.page-heading{gap:12px}.page-heading>.pill{display:none}.right-stack{grid-template-columns:1fr}.field-grid,.signal-edit-grid{grid-template-columns:1fr}.toolbar{flex-wrap:wrap}.search{max-width:none}.insight{padding:12px}.insight .value{font-size:21px}.detail-tags{flex-wrap:wrap}.card-head{padding:17px}.detail-heading{flex-direction:column}.workspace-grid{display:block}.right-stack{margin-top:18px}.card-footer{padding:15px}.small-note{max-width:170px}.review-form .field-grid{gap:12px}}
@media(max-width:850px){.sidebar-bottom{display:flex;justify-content:center;padding:16px 0;margin-top:auto}.sidebar-bottom>.avatar,.sidebar-bottom>div{display:none}.sidebar-bottom .icon-button{margin:0}.sidebar-bottom .icon-button:focus-visible{outline:2px solid var(--accent)}}
@media(max-width:580px){.page-heading{flex-direction:column}.heading-actions{width:100%}.heading-actions .btn{flex:1}.page-heading h1{font-size:23px}.knowledge-footer{align-items:flex-start;flex-direction:column}}

/* Kujiale enterprise identity; status colors retain their semantic meaning. */
.brand{padding:2px 8px 27px;min-height:57px;letter-spacing:0}.brand-logo{display:block;width:160px;height:28px;object-fit:contain}.brand-compact{display:none}.workspace-icon{color:var(--brand);background:var(--brand-light);font-size:10px;font-weight:700}.workspace-label{background:#f5f7fc;border-color:#e6ebf6}.workspace-label small{font-size:9px}.local-pill{letter-spacing:0;font-size:8px;white-space:nowrap}.sidebar-note strong{color:#526482}.sidebar-note p{color:#8190a6}.brand:focus-visible{outline:3px solid #82a9ff;outline-offset:3px}.flow-card h3{color:#48628f}.flow-caption{color:#8290a8}.flow-step{color:#6b82a7}.flow-step span:first-child{border-color:#dde6f6}.flow-arrow{color:#afbdd6}.sample-symbol{color:#7093c8;border-color:#e3eaf8;background:#f8faff}.sample-copy strong{color:#344761}.btn.secondary{color:#526786}.nav-item.active{color:var(--brand)}.nav-count{background:#e9eef8;color:#6480ac}.caption-chip{color:#7587a4;border-color:#e1e7f1}.field-label{color:#5d6e86}.input-hint{color:#778298}
@media(max-width:1120px){.brand{padding-left:0;padding-right:0}.brand-logo{width:158px}}
@media(max-width:850px){.brand{padding:0 8px 24px;min-height:60px}.brand-logo{display:none}.brand-compact{display:block;width:32px;height:36px}}

/* Team workspace, accessible review states and recording workflow. */
[hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.pill.purple{color:#7143ad;background:#f1eafa}.pill.orange{color:#a65319;background:#fff0df}.pill.cyan{color:#17728a;background:#e4f5fa}.pill.rose{color:#9c4664;background:#f8e8ee}.pill.amber{color:#91650b;background:#fff3cf}.pill.green{color:#177252;background:#e6f5ee}.pill.blue{color:#295cb3;background:#eaf0ff}.pill.red{color:#ae303a;background:#ffe9eb}.pill.gray{color:#59697c;background:#edf0f4}.queue-group td{background:#f8faff;padding:10px 18px!important;border-top:1px solid #e5eaf3}.queue-group td>span:last-child{margin-left:12px;font-size:10px;color:#7c8ca4}.review-row td:first-child{border-left:3px solid transparent}.review-row.review-red td:first-child{border-left-color:#d75d68}.review-row.review-purple td:first-child{border-left-color:#9861cf}.review-row.review-blue td:first-child{border-left-color:#658be0}.review-row.review-amber td:first-child{border-left-color:#dbb03b}.review-row.review-orange td:first-child{border-left-color:#e29b55}.review-row.review-green td:first-child{border-left-color:#69b697}.review-row.review-rose td:first-child{border-left-color:#ca87a0}.review-row.review-gray td:first-child{border-left-color:#a9b4c2}.review-row.review-cyan td:first-child{border-left-color:#68b6ca}.tabs{flex-wrap:wrap;gap:3px}.tab{white-space:nowrap}.sidebar{overflow-y:auto}.sidebar-note{padding-top:22px}.sidebar-bottom{flex-shrink:0}.sidebar-bottom .avatar{background:#eaf0ff;color:#296aff}.nav-item{margin-bottom:3px}.nav-item[hidden]{display:none!important}.resource-overview{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;border:1px solid var(--line);background:var(--line);border-radius:12px;overflow:hidden;margin-bottom:25px}.resource-overview>div{background:white;padding:23px 25px;display:flex;align-items:baseline;gap:12px}.resource-overview strong{font-size:28px;letter-spacing:-1px;font-weight:600}.resource-overview span{font-size:11px;color:#6b7d96}.filter-controls{min-width:190px}.assignment-preview{border:1px solid var(--line);border-radius:9px;max-height:200px;overflow:auto;padding:8px 15px;margin-bottom:20px}.assignment-preview p{display:flex;justify-content:space-between;gap:16px;font-size:11px}.assignment-preview span{color:#7a8ba2}.customer-calls{margin:15px 0 25px}.customer-calls button{width:100%;display:flex;align-items:center;gap:12px;text-align:left;padding:14px 0;border-bottom:1px solid var(--line);font-size:12px}.customer-calls button>span:first-child{flex:1}.audio-layout{display:grid;grid-template-columns:minmax(280px,.8fr) minmax(360px,1.2fr);gap:24px;align-items:start}.audio-drop{display:flex;flex-direction:column;align-items:center;gap:11px;padding:28px 18px;border:1px dashed #a7bfe7;border-radius:10px;background:#f7faff;cursor:pointer;text-align:center}.audio-drop>svg{width:34px;height:34px;color:var(--brand);margin-bottom:6px}.audio-drop>strong{font-size:13px;color:#385683}.audio-drop>span{font-size:10px;color:#8092ab}.audio-drop input{margin-top:8px;max-width:100%;font-size:10px;background:white}.consent-line{display:flex;gap:10px;align-items:flex-start;font-size:11px;line-height:1.8;color:#657993;margin:22px 0}.consent-line .checkbox{flex-shrink:0;margin-top:3px}.audio-submit{width:100%;justify-content:center}.audio-list{padding:5px 20px}.audio-item{display:flex;gap:14px;align-items:center;width:100%;padding:20px 0;text-align:left;border-bottom:1px solid #edf1f7}.audio-item:last-child{border:0}.audio-item-icon{display:grid;place-items:center;width:36px;height:39px;border-radius:8px;background:#edf3ff;color:#7296d5;flex-shrink:0}.audio-item-copy{flex:1;min-width:0}.audio-item-copy strong{display:block;font-size:12px;overflow-wrap:anywhere;font-weight:500}.audio-item-copy small{display:block;font-size:10px;color:#8b99ae;margin-top:8px;line-height:1.7}.audio-filter{display:flex;justify-content:space-between;gap:12px;padding:12px 20px;font-size:11px;background:#f7faff}.audio-player{padding:20px 24px;display:flex;justify-content:space-between;align-items:center;gap:22px;margin-bottom:24px}.audio-player strong{font-size:13px}.audio-player p{margin-bottom:0}.audio-player audio{width:min(480px,55%);height:40px}.audio-review-grid{display:grid;grid-template-columns:1fr 1.2fr;gap:22px;align-items:start}.raw-transcript{font-size:13px;line-height:2;white-space:pre-wrap;overflow-wrap:anywhere;max-height:600px;overflow:auto;color:#52627a}.audio-review-grid .transcript-input{margin-top:4px;height:350px}.audio-review-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:20px}.audio-bottom-actions{display:flex;justify-content:flex-end;gap:18px;margin-top:25px}.audio-notice{margin-bottom:24px}.audio-progress{text-align:center;padding:65px 20px}.audio-progress>.spinner{display:inline-block;margin-bottom:20px}.audio-progress h2{margin-bottom:10px}.audio-progress .small-note{margin:auto}.logged-out .sidebar,.logged-out .topbar{display:none}.logged-out .shell{margin-left:0}.logged-out main{max-width:none;padding:0}.logged-out .toast{left:50%}.login-layout{min-height:100vh;display:grid;grid-template-columns:1.05fr 1fr}.login-story{background:linear-gradient(145deg,#edf3ff 0%,#dce8ff 65%,#ecf3ff 100%);padding:50px 64px;display:flex;flex-direction:column;position:relative;overflow:hidden}.login-story:after{content:'';position:absolute;width:420px;height:420px;border:1px solid #b9cfff;border-radius:50%;right:-180px;bottom:-230px;box-shadow:0 0 0 65px #c3d6ff36,0 0 0 130px #c3d6ff22;pointer-events:none}.login-message{margin:auto 0;padding:55px 0}.login-message h1{font-size:35px;line-height:1.6;color:#233d70;letter-spacing:-1px}.login-message .eyebrow{margin-bottom:22px}.login-message p{color:#6f86ad;font-size:13px;line-height:2.1;margin-top:25px}.login-flow{display:flex;gap:25px;color:#5076b7;font-size:11px;margin-top:35px}.login-flow span{border-top:2px solid #a9c2ef;padding-top:12px;min-width:70px}.login-story>small{color:#8ca0c3}.login-side{display:grid;place-items:center;padding:50px;background:#fbfcff}.login-card{width:100%;max-width:350px}.login-icon{display:grid;place-items:center;width:46px;height:46px;border:1px solid #dbe6fc;background:white;border-radius:13px;color:var(--brand);margin-bottom:27px;box-shadow:0 3px 10px #296aff08}.login-card h2{font-size:25px}.login-card>.subtitle{font-size:12px;margin:10px 0 32px}.login-card .field{margin-bottom:23px}.login-card input{font-size:13px;padding:13px 14px;min-height:46px}.login-submit{width:100%;justify-content:center;min-height:45px;margin:6px 0 14px}.login-card>.small-note{font-size:10px;max-width:none;text-align:center}.form-error{overflow-wrap:anywhere}.modal-body .small-note{max-width:none}.card-body .notice{font-size:11px;line-height:1.8}
@media(max-width:1120px){.audio-layout{grid-template-columns:1fr 1fr;gap:16px}.resource-overview>div{padding:18px;flex-direction:column;gap:8px}.login-story{padding:40px}.login-message h1{font-size:29px}.login-side{padding:35px}}
@media(max-width:850px){.audio-layout,.audio-review-grid{grid-template-columns:1fr}.audio-player{align-items:flex-start;flex-direction:column}.audio-player audio{width:100%}.sidebar{overflow-x:hidden}.resource-overview{grid-template-columns:1fr 1fr}.login-layout{grid-template-columns:1fr}.login-story{padding:28px 35px;min-height:220px}.login-message{padding:30px 0 0}.login-message h1{font-size:26px}.login-message .eyebrow,.login-message p,.login-flow,.login-story>small{display:none}.login-side{padding:36px 25px}.login-icon{display:none}.login-card{max-width:420px}}
@media(max-width:580px){.audio-item{gap:9px;flex-wrap:wrap}.audio-item>.pill{font-size:9px}.audio-item>span:last-child{display:none}.audio-item-copy{flex-basis:130px}.audio-review-actions .btn{width:100%;justify-content:center}.resource-overview>div{padding:16px}.resource-overview strong{font-size:24px}.resource-overview span{font-size:10px}.audio-player,.audio-list{padding:16px}.audio-review-grid .small-note,.audio-upload-card .small-note{max-width:none}.filter-controls{width:100%}.toolbar .tabs{width:100%}.assignment-preview p{flex-direction:column;gap:5px}.login-story{padding:27px}.login-message h1{font-size:24px}.login-side{padding-top:30px}.logged-out .toast{width:85%}}
/* Recording customer identification and explicit association. */
.audio-mode-options,.audio-link-options{border:0;padding:0;margin:0 0 20px;min-width:0}
.audio-mode-option{display:flex;gap:12px;align-items:flex-start;padding:15px;border:1px solid #dfe7f3;border-radius:9px;margin-top:10px;cursor:pointer;background:#fff}
.audio-mode-option:has(input:checked){border-color:#7ea6ff;background:#f2f6ff;box-shadow:0 0 0 1px #296aff12}
.audio-mode-option:has(input:disabled){opacity:.55;cursor:not-allowed}
.audio-mode-option input,.audio-link-options input{width:15px;min-height:15px;height:15px;margin:2px 0 0;padding:0;accent-color:#296aff;flex-shrink:0}
.audio-mode-option strong{display:block;font-size:12px;color:#304b77}
.audio-mode-option small{display:block;margin-top:7px;font-size:11px;line-height:1.8;color:#7486a0}
#audio-ai-note{margin-bottom:20px}
#audio-customer-search,#audio-link-search{margin-bottom:9px}
.audio-identity-card{margin-bottom:24px}
.identity-linked{display:flex;align-items:center;justify-content:space-between;gap:16px}
.identity-linked strong{font-size:13px}.identity-linked p{margin-bottom:0}
.identity-summary{font-size:12px;line-height:2;color:#4e6382;margin:0 0 18px}
.identity-summary .pill{margin-left:8px}
.identity-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.identity-facts>div{padding:16px;background:#f7f9fe;border:1px solid #e8edf7;border-radius:9px;min-width:0}
.identity-facts strong{display:block;font-size:13px;overflow-wrap:anywhere;line-height:1.7}
.identity-facts blockquote{font-size:11px;color:#7486a0;line-height:1.9;margin:10px 0 0;padding-left:10px;border-left:2px solid #b9cef5;white-space:pre-wrap;overflow-wrap:anywhere}
.identity-candidates{margin:24px 0}.identity-candidates h3{margin-bottom:12px}
.identity-candidate-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.identity-candidate{display:flex;flex-direction:column;align-items:flex-start;gap:8px;text-align:left;padding:16px;border:1px solid #dde6f5;border-radius:9px;min-width:0}
.identity-candidate:hover,.identity-candidate.selected{background:#f2f6ff;border-color:#87aaff}
.identity-candidate strong{font-size:12px;line-height:1.8;overflow-wrap:anywhere}
.identity-candidate span,.identity-candidate small{font-size:11px;color:#7486a0;line-height:1.7;overflow-wrap:anywhere}
.identity-candidate b{font-weight:500;font-size:11px;color:#296aff;margin-top:5px}
.audio-link-options label{display:inline-flex;align-items:center;gap:7px;font-size:12px;margin:6px 20px 0 0;cursor:pointer}
.audio-identity-card .small-note{max-width:none}
#audio-identity-error{margin-top:15px}
@media(max-width:580px){.identity-facts,.identity-candidate-list{grid-template-columns:1fr}.audio-link-options label{display:flex;margin:12px 0}.identity-linked{align-items:flex-start}.identity-summary .pill{margin-left:0}.audio-identity-card .field-grid{grid-template-columns:1fr}}

.audio-segments{margin-bottom:24px}.audio-segments progress{width:100%;height:9px;accent-color:#296aff}.audio-segment-list{max-height:420px;overflow:auto}.audio-segment-list details{border-bottom:1px solid #e5ebf5;padding:13px 0}.audio-segment-list summary{display:flex;justify-content:space-between;align-items:center;gap:12px;cursor:pointer;font-size:12px;color:#506782}.audio-segment-list .raw-transcript{font-size:12px;margin:12px 0;max-height:220px}.audio-segments .small-note{max-width:none}@media(max-width:580px){.audio-segment-list summary{align-items:flex-start;flex-wrap:wrap}.audio-segments .card-head{align-items:flex-start;gap:10px;flex-wrap:wrap}}
.model-config-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;align-items:start}
.audio-roles-card{margin-bottom:24px}.role-explanation{font-size:12px;line-height:1.9;color:#60728c;margin:0}.role-turn-preview{margin-top:16px}.role-turn-preview summary{font-size:12px;color:#426cc1;cursor:pointer;padding:9px 0}.role-turn-preview>div{max-height:360px;overflow:auto;padding-right:8px}.role-turn{padding:14px 16px;border:1px solid #e1e8f2;border-left:3px solid #739beb;border-radius:8px;background:#f8faff;margin:10px 0}.role-turn>div{display:flex;align-items:center;justify-content:space-between;gap:12px}.role-turn p{font-size:13px;line-height:1.9;margin:9px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.role-turn small{display:block;color:#95712d;margin-top:8px;line-height:1.8}.role-customer{border-left-color:#6bad93;background:#f7fcf9}.role-unknown{border-left-color:#d5a64c;background:#fffaf0}.audio-roles-card .small-note{max-width:none}@media(max-width:580px){.audio-roles-card .card-head{align-items:flex-start;gap:10px;flex-wrap:wrap}}
.model-card-heading{display:flex;gap:14px;align-items:center}.model-icon{background:#edf3ff;color:#296aff;padding:12px;border-radius:12px;display:flex}.model-icon svg{width:24px;height:24px}
.model-personal-toggle,.model-clear-key{display:flex;align-items:center;gap:9px;font-size:13px;cursor:pointer}.model-personal-toggle{font-weight:600}.model-clear-key{color:#7f4851;margin:4px 0 16px}
.model-personal-toggle input,.model-clear-key input{width:18px;height:18px;min-height:18px;flex:0 0 18px;padding:0;margin:0;accent-color:var(--brand)}
.model-fields{border:0;padding:0;margin:24px 0 0;min-width:0}.model-fields:disabled{opacity:.5}.model-fields input,.model-fields select{max-width:100%}
.model-default-note{min-height:38px;margin-top:12px}.model-key-saved{float:right;font-weight:400;color:#427761}.model-test-row{display:flex;align-items:center;gap:12px;margin-top:20px}.model-test-result{margin-top:16px;overflow-wrap:anywhere}
.model-save-card{display:flex;gap:24px;align-items:center;justify-content:space-between;margin-top:24px;padding:24px}.model-save-card .btn{flex-shrink:0}.model-save-card p{margin:8px 0 0}#model-save-result{margin-top:18px}
@media(max-width:1000px){.model-config-grid{grid-template-columns:1fr}.model-save-card{align-items:stretch;flex-direction:column}.model-card-heading{gap:9px}.model-config-card .card-head{gap:10px}.model-icon{padding:8px}}

.role-confirmation{border-top:1px solid #e5ebf5;padding-top:18px;margin-top:18px}.role-confirm-header{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.role-confirm-header h3{font-size:14px;margin:0}.role-confirmation>.small-note{margin:10px 0 14px}.role-confirm-item{padding:16px;border:1px solid #f0d9a8;border-radius:9px;background:#fffbf2;margin:12px 0}.role-confirm-item p{font-size:14px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 14px}.role-confirm-options{display:flex;gap:10px;flex-wrap:wrap}.role-confirm-complete{font-size:12px;color:#35785e}.role-confirm-item .btn{min-height:38px}.turn.other{background:#f4f5f8;color:#748096}#audio-next-step{margin-top:14px}@media(max-width:580px){.role-confirm-options .btn{flex:1 1 110px}.role-confirm-item{padding:12px}}

.role-confirm-list{max-height:430px;overflow-y:auto;padding-right:6px}.role-confirm-context{margin:8px 0 14px;font-size:12px;color:#66788d}.role-confirm-context summary{cursor:pointer}.role-confirm-context p{font-size:12px;line-height:1.8}.turn.excluded{background:#fffaf0}
.entity-pick-list{display:grid;gap:9px;margin-bottom:16px}
.entity-pick{display:flex;gap:10px;align-items:flex-start;border:1px solid #e5ebe8;border-radius:8px;padding:12px 13px;background:#fcfdfd;cursor:pointer}
.entity-pick:hover{background:#f5f9ff;border-color:#c9d9f5}
.entity-pick input{width:14px;min-height:0;margin-top:3px;flex:0 0 auto}
.entity-pick span{display:block;min-width:0}
.entity-pick strong{display:block;font-size:11px;line-height:1.7;font-weight:550}
.entity-pick small{display:block;font-size:9px;line-height:1.8;color:#93a19b;margin-top:5px;overflow-wrap:anywhere}
.batch-txt-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:12px;padding:10px 12px;border:1px dashed #dfe8f3;border-radius:8px;background:#fafcff}
.batch-txt-row .file-button{white-space:nowrap}
.batch-txt-row .btn{margin-left:auto;padding:7px 11px;font-size:10px}
.audio-submit-row{display:flex;gap:9px;flex-wrap:wrap;align-items:center}
.audio-submit-row .audio-submit{flex:1;min-width:160px}
.turn.pending{background:#fdf8ec;border-color:#f0dfba}
.turn.pending .turn-meta strong{color:#a17a2c}